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Privacy Policy

Effective Date: 02/24/2026

DwellingLedger LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use our website, applications, and services (collectively, the “Services”).

By using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information to provide and improve our Services. This may include:

1.1 Information You Provide

    • Account registration information (name, email address, company/organization name)
    • Documents and data uploaded to the apps (warranty records, maintenance logs, inspection photos, certificates, utilities, access records, permit information)
    • Communications with our support team

1.2 Automatically Collected Information

    • Device information (device type, OS version)
    • App usage information (e.g., pages/screens visited, time spent, interactions)
    • Cookies and similar technologies on our website

We do not collect financial information beyond what you provide for payments through secure payment processors. We do not collect personal data about your tenants or property residents beyond what you explicitly upload.

2. How We Use Your Information

We use your information to:

  • Provide and maintain our Services

    • Track, store, timestamp, and retrieve records within your account
    • Send you notifications or alerts related to your account or app activity
    • Respond to your support requests
    • Improve and personalize the Services

3. How We Share Your Information

We do not sell or rent your personal information. We may share information in limited circumstances:

    • With service providers that help us operate the Services (e.g., cloud hosting, email services, payment processors)
    • When required by law or legal process
    • To protect the rights, property, or safety of DwellingLedger or its users

All service providers are contractually bound to protect your data and only use it to provide their services.

4. Data Storage and Security

We take reasonable measures to protect your data, including:

    • Encrypted transmission (HTTPS/TLS)
    • Secure cloud storage
    • Access controls limiting who can view or manage your data

However, no system is completely secure. You acknowledge that you provide data at your own risk.

5. Retention

We retain your account and data for as long as your account is active or as needed to provide the Services. If you request account deletion, we will remove your personal data within a reasonable timeframe, except where we are required by law to retain certain records.

6. Your Rights

Depending on your location, you may have rights to:

    • Access, correct, or delete your data
    • Withdraw consent to receive communications
    • Request a copy of the data you provided

You can manage your account and data within the app or contact us at [support@dwellingledger.com].

7. Third-Party Services

We may use third-party services to power aspects of our apps:

    • Cloud hosting and database services (e.g., Firebase, Supabase)
    • Email services (e.g., SendGrid, Mailgun)
    • Push notifications (e.g., Firebase Cloud Messaging)
    • Payment processing (e.g., Stripe, Apple Pay, Google Play Billing)

These services may collect or process information on our behalf. They are bound by their own privacy obligations and only process data as needed to deliver the Services.

8. Children

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal data, please contact us to remove it.

9. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will:

    • Update the “Effective Date” at the top
    • Notify users within the app or via email where appropriate

We encourage you to review this policy periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, you can contact us at:

DwellingLedger LLC
Email: support@dwellingledger.com
Website: https://www.dwellingledger.com